FAQ

ORDER STATUS 

Can you deliver my order to a cargo company?

Yes, we do deliver orders to cargo companies at no extra cost to you. We are only able to deliver your order if the cargo company is within our drop off radius. 

Why was my order canceled?

If your order was canceled, it must have been because the items in your order were out of stock or we had trouble collecting payment.

RETURNS & DAMAGES

I have a damage and/or damages on an item in my order. What do I do?

If you have a damage in your order, please contact us immediately via email at ORDERS@SKIESAREBLUECLOTHING.COM. Please note, that all claims for damages are handled exclusively via email and we will not be able to assist you by phone.

Cancellations
Order cancellations must be requested by written form (e-mail). No cancellations are accepted after shipment. All sales are non-refundable.

ORDER PROCESSING

I placed an order, what next?
Upon the completion of your order, general processing time may take up to 1-3 business days. Once the order is processed, payment for your order will be charged when the items are shipped. 
AVAILABILITY OF GOODS ARE SUBJECT TO CHANGE WITHOUT NOTICE

If you have any further questions of concerns regarding your orders, please contact the web customer service staff via email: web@skiesareblueclothing or by phone: (323)406-8222.